ashraf H Jgb
map-marker Cairo, Al Qahirah

Very upset from SERVICE RECIEVED FROM LOCAL AGENT SERVICE FOR ARISTON (BT.TECH)

I owned Ariston washing machine less than 3 yeras ago ,and still in warranty, since i owned it i am suferring from the bad and poor services from that company, the last incendent was last week when i called for fixing the machine due to it dosent work( although they came last month after chassing with them changing the lock ,i am still chassing with them since Tuesday with no luck , they backed to me that the techncian will come to visit me in 48 Hr , and i called them more than 5 times last thursday to *** while we have to stay at home waiting for them and when it clsoe to 5pm i called them again with no luck very bad, they are presenting big name like ariston badly and will affect the reputation your propmpt action to fix my problem is apparciated ashraf.hamdy2@***.com Mobile +201********
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1 comment
Guest

I owned washing machine for less than 2 yrs still warranty i have a complain bec insed my washing machine have lots of rust and even both side of the body,, i called service in manila but after they took my unit, for about 3weeks, then when i try to used it the dryer is not working anymore, my complain is only the rust, i am sure that they change my unit to a rejected unit bec before i turn over my washing machine all are working good except my complain about rust...iam very very mad what i want is to replace a new one unit bec its still under warranty...pls i am addressing this to the management in Italy to fix my problem otherwise i am not promoting ur products.

Anonymous
map-marker Mount Pleasant, Michigan

Less then 7 yr old fridge died

Purchased a new Hotpoint side/side refrigerator. Had one repair less than 4 years, the second repair well over $500.00, but tech suggested I got a lemon. GE offered $100.00 voucher or wait 7-10 days and get pay $670.00 for a new fridge. I will never purchase another GE product. My family and friends have had problems with these made in Mexico products. We thought we were buying American made. Customer service is rude.Stand by your product and pro rate it. Average fridge last 12-15 yrs--put your money where your mouth is-send me a check for $500.00, make it right!
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Anonymous
map-marker Warsaw, Mazowieckie

MK SERVICE in Warsaw, Poland - 30 days without service

Complaint about service Hanna Cepak Ligonia 35 01-498 Warsaw Poland Tel mobile:50462**** I called MK Service Company at Warsaw, on 3 August 2009,to help me resolve problem with my wash machine: I couldn't open front door of Ariston ALDS 100 (EX) (ME)and took off me cloths. Representative of MK visited me on 5 August 2009 and during his service work he broken glass in my Ariston's door. Next, MK Service informed me that they have ordered new door in Ariston Company in Italy but without success because of holiday period in Italy. Today we have 3 of September 2009 - I am still waiting for realization your service!!!!!! I have never seen such bad customer treatment! I need immediately your service to be done together with big discount granted.
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2 comments
Guest

Our Ariston washer dryer failed immediately after the test wash.

One year later there is a terrible banging on the spin cycle.

Will update you on how it goes.

Guest

Our Ariston washer dryer failed immediately after the test wash.

One year later there is a terrible banging on the spin cycle.

Will update you on how it goes.

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