Bad experience with Ariston agent in Egypt
I bought Ariston washing machine on Feb 2008 since that day i have lost a big number of my valuable clothes because Washing clothes were torn by the washing machine and i made about 5 customer complaint but the technician couldn't fix the problem, last time the Egyptian agent(B.Tec stores)took the washing machine to fix it and when they bring it back I found it has the same problem with additional 2 new problems which was Leaking during the operation of the washing machine as well as the interruption during the the work program for a period of not less than half an hour and then begin to work again I call the technician who told me that that he did all what he can do and he will write a report to the management of the company , the company refused to exchange the ruined machine with a new one although I have a guarantee 10 years for the machine Against manufacturing defects , i don't know how to get my rights from the agent.
Please I need somebody from ariston company to interfere to solve my problem with their agent In Egypt
My name : Nadira Anwar Mobile 002 012 394 77 53
Or : email@example.com
Monetary Loss: $590.