Alexandria, Alexandria Governorate
Not resolved
3.3
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Product or Service Quality
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Hi sir,

i bought new dish washing machine, and, water heater from B-tech, which the partner in Egypt, i bought from alexandria branch

i prefer it than the LG, Samsung, or, another stuff, for quality, service, etc..

but, i surprised after i bought the devices from around 20 days, and, waiting the Ariston technician team to come and connect it, without any reply,

i tried to call the Ariston Egypt on their number, but, no answer, only recorded message,

i went to the B-tech, which i bought from it, and, he call them, and, they told us in 72 hours will finish this issue, but, no reply from them,

now more than 7 days after the complaint and no answer,

so i thought that i should write to the main branch, as i know that this will effect your company name,

Eng: Islam Taha

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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